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after installing firefox is still not working

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

sanjay1979
sanjay1979
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I downloaded fire fox few times still once its open does not allow me to go any other website internet explorer is working fine means my internet line is ok plese help

I downloaded fire fox few times still once its open does not allow me to go any other website internet explorer is working fine means my internet line is ok plese help

All Replies (3)

Riyad Arefin
Riyad Arefin
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Can you please tel us what firefox is showing when you trying to browse any website ?

or try these, Check your proxy settings and set it to No Proxy,

Try to run start Firefox in Safe Mode by holding down the Shift/Options key?

https://support.mozilla.org/kb/Safe+Mode

Riyad Arefin
Riyad Arefin
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You can also download a offline installer of firefox,

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/32.0.2/win32/en-US/Firefox%20Setup%2032.0.2.exe

Modified by Riyad Arefin

FredMcD
FredMcD
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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}