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Latest Firefox FlashPlayer Plugin (14_0_0_179) software exception 0xc0000710 on Windows 7 32-bit when Windows Speech Recognition is enabled and running.

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  • Last reply by guigs

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Hi,

Please note that I am reporting a problem happened on a different computer than the one that I am now using to submit this report.

Computer: Dell Optiplex 980 OS: Windows 7 Pro (with all the Windows Updates installed as of Aug 21, 2014) Browser: Mozilla Firefox 31.0 (most current version as of Aug 21, 2014) Adobe Flash Player Plugin (for Win7 32-bit, Firefox): the latest FlashPlayerPlugin_14_0_0_179.exe

If I enabled the Win7 Speech Recognition feature, the Firefox FlashPlayer Plugin would generate an Application Error (software exception 0xc0000710) when the FlashPlayer Plugin is *first launch* in a Firefox session.

Subsequent launching of the Flash Player plugin in the same Firefox session would *NOT* trigger the same software exception error again - until another Firefox window is launched.

After the software exception error dialog was dismissed (via the OK button in the dialog), the plugin would go on running without any further problem and the flash video/audio would play correctly.

Hi, Please note that I am reporting a problem happened on a different computer than the one that I am now using to submit this report. Computer: Dell Optiplex 980 OS: Windows 7 Pro (with all the Windows Updates installed as of Aug 21, 2014) Browser: Mozilla Firefox 31.0 (most current version as of Aug 21, 2014) Adobe Flash Player Plugin (for Win7 32-bit, Firefox): the latest FlashPlayerPlugin_14_0_0_179.exe If I enabled the Win7 Speech Recognition feature, the Firefox FlashPlayer Plugin would generate an Application Error (software exception 0xc0000710) when the FlashPlayer Plugin is *first launch* in a Firefox session. Subsequent launching of the Flash Player plugin in the same Firefox session would *NOT* trigger the same software exception error again - until another Firefox window is launched. After the software exception error dialog was dismissed (via the OK button in the dialog), the plugin would go on running without any further problem and the flash video/audio would play correctly.

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Please try a clean Flash plugin install: http://helpx.adobe.com/flash-player/k.../clean-install-flash-player.html this error was seen last in version 11.8. Please also make sure that your video drivers are up to date: https://forums.adobe.com/thread/945765 and Upgrade your graphics drivers to use hardware acceleration and WebGL