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How can I get to my gmail when I keep getting an error , I've tried everything to no avail

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by patdugan

patdugan
patdugan
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When trying to access my gmail I keep getting the error that I need to enable cookies. The chrome menu does not have the options listed so unable to change anything

When trying to access my gmail I keep getting the error that I need to enable cookies. The chrome menu does not have the options listed so unable to change anything

Chosen solution

You should find an Options button in the "3-bar" Firefox menu button drop-down list. This button is positioned at the far right end of the Navigation Toolbar

You can also tap the Alt key or press F10 to show the Menu bar and access Tools > Options that way.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Also check the Cookie exceptions.

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All Replies (4)

Diego Victor
Diego Victor
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Hello,

Try clear your recent history:

Please see these articles:

Another threads:

patdugan
patdugan Question owner
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My menu button does not have any options

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You should find an Options button in the "3-bar" Firefox menu button drop-down list. This button is positioned at the far right end of the Navigation Toolbar

You can also tap the Alt key or press F10 to show the Menu bar and access Tools > Options that way.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Also check the Cookie exceptions.

patdugan
patdugan Question owner
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Removing the cookies on the google site solved the problem Thank you so much