Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TABS change state slowly (30-45 seconds) & FF becomes Not Responding

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

If I open a new tab or window, FF takes about 15-20 seconds where I can't type anything, then becomes Not Responding for another 15-20 seconds, before it opens and I can type something (either in the URL field or Search field).

If I open a new tab or window, FF takes about 15-20 seconds where I can't type anything, then becomes Not Responding for another 15-20 seconds, before it opens and I can type something (either in the URL field or Search field).

All Replies (6)

more options

Try to clear the history.

You can also check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Rename (or delete) the sessionstore.js and sessionstore.bak files and delete possible numbered sessionstore-##.js files in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

more options

Ha ha very funny... even getting to the History drop down took 30 seconds; then another 30 sec for the Clear All History pane to appear; now its just stuck on that pane; I'm trying to click on the boxes for what I don't want cleared.

I'm using Safari to enter this message, and the Clear All History pane is "stuck" in front of the Safari window, which is what I am typing into. Have to slide the Clear All History out of the way to see what I'm doing.

more options

Several minutes of Not Responding so Force Quit.

Started in Safe Mode & cleared the history...

Restart without loading previous session... windows & tabs come up quickly...

reload session...

page taking forever to begin loading... also forever to actually quit once I hit the red button... Not Responding...

more options

Not Responding so force quit...

Here's a point: when starting up FF is loading the last session. But I'm positive I set Session Manager to ASK what session to load.

more options

Deleted the sessionstore files...

worse. locked up whole computer, had to do a Hard Shutdown with the power key.

more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem