Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not connect to server to download lastest security fix version

more options

I receive a notice to download and install a fix upgrade to the latest Firefox version but the connection to the server never happens even after an hour of trying. I am running Mountain Lion on my IMac.

I receive a notice to download and install a fix upgrade to the latest Firefox version but the connection to the server never happens even after an hour of trying. I am running Mountain Lion on my IMac.

All Replies (1)

more options

If necessary, you can grab a fresh full installer here:

https://www.mozilla.org/en-US/firefox/fx/#desktop

That might be easier than figuring out an alternate URL for the update server...


Edit: This article might be useful: http://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating#os=mac&browser=fx17

Diubah oleh jscher2000 - Support Volunteer