Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The scroll function on my trackpad does not work after upgrading to 12.0

  • 4 balasan
  • 2 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh rborland

more options

The scroll function on my trackpad does not work after upgrading Firefox from version 3.6.28 to version 12. It works normally in Thunderbird and other applications. This is a Lenovo T61 with XP Service Pack 3 and all drivers up to date. Version 3 seems to have bad memory leaks so I would like to upgrade but I can't do without the scroll function. I'd appreciate any advice.

The scroll function on my trackpad does not work after upgrading Firefox from version 3.6.28 to version 12. It works normally in Thunderbird and other applications. This is a Lenovo T61 with XP Service Pack 3 and all drivers up to date. Version 3 seems to have bad memory leaks so I would like to upgrade but I can't do without the scroll function. I'd appreciate any advice.

Penyelesaian terpilih

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.
Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

Baca jawapan ini dalam konteks 👍 1

All Replies (4)

more options

hello, do the tips from this thread bring a solution? https://support.mozilla.org/de/questi.../803756

more options

Penyelesaian Terpilih

Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.
Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

more options

Changing ui.trackpoint_hack.enabled from -1 to 1 worked. Thank you for the tip!

more options

Thanks for the useful reference. Changing ui.trackpoint_hack.enabled from -1 to 1 solved the problem.