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downloads won't open

  • 1 balasan
  • 12 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

downloads download fine, right click- all options are black except to open file location, when I left click on open nothing happens.

downloads download fine, right click- all options are black except to open file location, when I left click on open nothing happens.

All Replies (1)

If Open and Open Containing Folder are grayed then that means that the file is no longer present in the original download location and may have been removed by anti-virus software or cleanup software.


It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"