Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back/Forward page buttons do not work

  • 1 balasan
  • 2 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh cor-el

more options

Recently upgraded to Firefox 4 and immediately the back/forward page buttons did not work. Tried reinstalling, tried restoring settings, nothing has helped.

Recently upgraded to Firefox 4 and immediately the back/forward page buttons did not work. Tried reinstalling, tried restoring settings, nothing has helped.

All Replies (1)

more options

This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

See also: