Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

cannot apply Trusteer Rapport after Version 4 update

  • 2 balasan
  • 21 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh edmay

edmay
edmay
more options

Some months ago I installed the Trusteer Rapport program to protect my computer websites (especially banking and buying online). The program was supplied by my bank and once installed enabled me to click on the icon that automaticaslly appeared on the Google search bar to apply Trusteer Rapport to the website in use. Following the latest Firefox update this icon does not appear and I cannot find another way to apply the program for protection.

Some months ago I installed the Trusteer Rapport program to protect my computer websites (especially banking and buying online). The program was supplied by my bank and once installed enabled me to click on the icon that automaticaslly appeared on the Google search bar to apply Trusteer Rapport to the website in use. Following the latest Firefox update this icon does not appear and I cannot find another way to apply the program for protection.

Penyelesaian terpilih

There is an update for Trusteer Rapport to make it work with Firefox 4, for details see http://www.trusteer.com/faq/i-dont-see-rapport-icon-firefox-4

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Penyelesaian Terpilih

There is an update for Trusteer Rapport to make it work with Firefox 4, for details see http://www.trusteer.com/faq/i-dont-see-rapport-icon-firefox-4

edmay
edmay Pemilik Soalan
more options

Thanks TonyE, I've made a note of your solution but in the meantime I've re=installed the previous version of Firefox (3.6?) and Rapport is working fine. As I'm very much a computer novice and silver surfer and not confident but nature I think I'll stick where I am for the time being. Again, many thanks. Ed