Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Attempting to install update 3.6.9. Norton AV issues warning about "updater.exe" (no knowledge of). Is it OK to proceed?

  • 1 balasan
  • 10 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh TonyE

BillMorgan766
BillMorgan766
more options

A websearch on "updater.exe" lists plenty of entries that suggest this file could be a virus, trojan horse, malware, etc. So I instructed Norton to prevent updater.exe from executing, which of course prevents the 3.6.9 update from being installed. Is it safe to tell Norton to proceed?

Thank you.

A websearch on "updater.exe" lists plenty of entries that suggest this file could be a virus, trojan horse, malware, etc. So I instructed Norton to prevent updater.exe from executing, which of course prevents the 3.6.9 update from being installed. Is it safe to tell Norton to proceed? Thank you.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Firefox does use a file called updater.exe to perform the update. If you get the warning from Norton after selecting "Help > Check for Updates" in Firefox, this will be the Firefox updater and will be safe to proceed.