Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all passwords in firefox reinstall after windows 10 was reset.

  • 1 balasan
  • 0 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh markwarner22

pbtanner1
pbtanner1
more options

Hello

I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help.

Peter

Hello I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help. Peter

All Replies (1)

markwarner22
markwarner22
more options

If there was no physical USB backup or Online backup once a "reinstall" happens all that data is wipe clean and there is nothing more any users on here can help with this.

Helpful?

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.