Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Delete Firefox account without email access

  • 3 balasan
  • 1 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh Paul

Paul JCH
Paul JCH
more options

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

Penyelesaian terpilih

No problem, just sorry we cannot do more to help in this instance.

Baca jawapan ini dalam konteks 👍 0

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

It will not be possible to delete the account without you having access to the email address.

Paul JCH
Paul JCH Pemilik Soalan
more options

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Penyelesaian Terpilih

No problem, just sorry we cannot do more to help in this instance.