Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox problem on fb

  • 3 balasan
  • 2 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh FredMcD

more options

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

All Replies (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

i delete the coockies,, nothing.. how i told not all video from fb do that,, anyway 50% not workk,,mean work few seconds then stop. show like is loading,, on chrome i dont have such problem

more options

zamolxe333 said

i delete the coockies . . .

What about the cache?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.