We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account Disconnected

more options

My Firefox account has been disconnected. Don't know why. I Keep getting a pop up dialogue box asking for my main Firefox password and it is not accepted. Seems I cannot go past that to try to log in. Please advise.

Regards [email]

My Firefox account has been disconnected. Don't know why. I Keep getting a pop up dialogue box asking for my main Firefox password and it is not accepted. Seems I cannot go past that to try to log in. Please advise. Regards [email]

Diubah oleh Andrew

All Replies (1)

more options

What does the attached image mean?