Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox constant crashes

  • 4 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh FredMcD

more options

May I have someone take a look at these crashes I have from firefox lately?

bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2-fb0ee0200914 9/14/2020, 11:12 AM View bp-4e82da0a-b6be-4a95-a265-debfb0200914 9/14/2020, 11:12 AM View


Thank you

May I have someone take a look at these crashes I have from firefox lately? bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2-fb0ee0200914 9/14/2020, 11:12 AM View bp-4e82da0a-b6be-4a95-a265-debfb0200914 9/14/2020, 11:12 AM View Thank you

All Replies (4)

more options

Product Firefox Release Channel release Version 80.0.1 Build ID 20200831163820 (2020-08-31

bp-5c9138e9-7ec2-46f1-99b5-e55270200914 Signature: js::TypedArrayObject::Getter<T>

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH(invalid scalar type)

Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++ bp-34f3c52d-f601-4252-85f2-fb0ee0200914 Signature: JSScript::maybeGetPCCounts

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ +++++++++++++++++++++++++++++++++++++++++++++ bp-4e82da0a-b6be-4a95-a265-debfb0200914 Signature: CCGraphBuilder::NoteJSChild

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1292925 NEW --- Crash in CCGraphBuilder::NoteJSChild

more options

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.

more options

Hi, thanks for your response.

It looks like I let Windows handle the page file.

Those crash reports led to my computer bsod-ing.

This has been an occurrence nearly once a day for this week now. Those bsod error codes included:

STORE_DATA_STRUCTURE_CORRUPTION (1C7)  ; UNEXPECTED_KERNEL_MODE_TRAP (7F) - OF TYPE 0X8 EXCEPTION_DOUBLE_FAULT; IRQL_NOT_LESS_OR_EQUAL; UNEXPECTED_KERNEL_MODE_TRAP; KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE; KERNEL AUTO BOOST INVALID LOCK RELEASE WITH RAISED IRQL;

I have not run memtest, but would those crashes and those bsod codes be an indication of bad memory?

Thank you!

more options

We won't know until you run the test.