Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Preference changes don't stay

  • 2 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh cor-el

more options

I am using firefox on mac. When I adjust my preferences for home page and default search engine, they revert back to the firefox defaults every few days. Why is this, and how can I get them to stay set up?

I am using firefox on mac. When I adjust my preferences for home page and default search engine, they revert back to the firefox defaults every few days. Why is this, and how can I get them to stay set up?

All Replies (2)

more options

Do you have any add-ons? If so, a similar issue was resolved by the advice given here: https://support.mozilla.org/en-US/que.../1278297

more options

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive.

You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.