Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

how can I download mail-merge add-on by alexander bergmann? i just get lots of characters

  • 2 balasan
  • 1 ada masalah ini
  • 7 paparan
  • Balasan terakhir oleh TKor

TKor
TKor
more options

After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

Penyelesaian terpilih

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

user01229325
user01229325
more options

Penyelesaian Terpilih

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

TKor
TKor Pemilik Soalan
more options

Thank you. I downloaded from Firefox, went to Thunderbird Add-ons and proceeded with your instructions. It installed after a re-start. Problem solved!