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the solutions for Thunderbird adding characters is always go into tools then options....Neither tools menu has "options" as a choice...HELP

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��� It is my email software, Thunderbird....I do not know how to get rid of the extra characters--and no one on the boards does either...gr-r-r-r-r-r.� So much for updates....

��� It is my email software, Thunderbird....I do not know how to get rid of the extra characters--and no one on the boards does either...gr-r-r-r-r-r.� So much for updates....

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Since you are on a MAC look for Preferences. You might want to bookmark this article for reference. http://kb.mozillazine.org/Menu_differences_in_Windows%2C_Linux%2C_and_Mac