Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I update to the latest fastest Firefox quantum and did not care for it.

  • 1 balasan
  • 3 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Scribe

PJH17
PJH17
more options

Did a restore and lost all my book markers and folders. When I did the download I believe Firefox would of did a back up of all my book marker/folders. Where would the back up be ? Thanks

Did a restore and lost all my book markers and folders. When I did the download I believe Firefox would of did a back up of all my book marker/folders. Where would the back up be ? Thanks

All Replies (1)

Scribe
Scribe
more options

Hi, rolling back Firefox can now cause data loss so is not recommended. See Install an older version of Firefox.

You can first try restarting Firefox - 3-bar menu > Exit.

If that doesn't help, and in case a Refresh has occurred, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

If the file isn't there, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!