Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

I made a donation for the gmail panel but each time I log in to gmail through Firefox it continues to ask for a one time donation. Can I stop this request?

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh philipp

mike1wag
mike1wag
more options

I just loaded Firefox as my browser and added the gmail panel. I made a fair contribution through paypay but it still keeps asking me for a contribution when I bring up the gmail panel. Can this be stopped?

Thank you - Mike Wagoner

I just loaded Firefox as my browser and added the gmail panel. I made a fair contribution through paypay but it still keeps asking me for a contribution when I bring up the gmail panel. Can this be stopped? Thank you - Mike Wagoner

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, gmail is a free service provided by google & neither google nor firefox will ask you for a donation accessing it - so that process certainly sounds fraudulent (or a bad april's fool joke).

since it might be caused by malware that's active on your system, please perform all those steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware