sorry, this is a crash report from last year and won't be of help with the current crashing problem. do you have more recent submitted ones?

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

philipp said

sorry, this is a crash report from last year and won't be of help with the current crashing problem. do you have more recent submitted ones?

Sorry, but I couldn't find a recent submitted one anywhere.

cor-el said

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

I tried that and it didn't work.

If you can't get Firefox to open, you will have to do this the hard way. https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.