Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

New Firefox 34.0.5 not working right with Comcast email.

  • 2 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh wpeary

wpeary
wpeary
more options

Just updated the new Firefox 34.0.5. My Comcast email has a number of problems with its appearance that could not be solved with the tech support chat agent, like clearing cache and cookies. They said it must be an incompatibility issue. Do not have these problems using Internet Explorer. Issues are: - The font is small - When viewing email, some of the text is blocked using 800X600 resolution and viewing screen is small when reading email. - Arrows at top right disappeared which I use to get to old, unread emails. - Pesky popup ads show on the right even though pop-up blocker is on.

Has anyone else noticed this using Comcast? I'd prefer to stick with Firefox but my email can't be read properly right now. Thank you.

Just updated the new Firefox 34.0.5. My Comcast email has a number of problems with its appearance that could not be solved with the tech support chat agent, like clearing cache and cookies. They said it must be an incompatibility issue. Do not have these problems using Internet Explorer. Issues are: - The font is small - When viewing email, some of the text is blocked using 800X600 resolution and viewing screen is small when reading email. - Arrows at top right disappeared which I use to get to old, unread emails. - Pesky popup ads show on the right even though pop-up blocker is on. Has anyone else noticed this using Comcast? I'd prefer to stick with Firefox but my email can't be read properly right now. Thank you.

Penyelesaian terpilih

My experience with Comcast webmail is that anything less than ~1030px horizontal width brings about the horizontal scroll bar.

Baca jawapan ini dalam konteks 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Penyelesaian Terpilih

My experience with Comcast webmail is that anything less than ~1030px horizontal width brings about the horizontal scroll bar.

wpeary
wpeary Pemilik Soalan
more options

Comcast's 'Lite' version of their email client restore's email to its normal look and function. Sometimes their 'Full' version has compatibility issues with new browser releases.