customize toolbar not responding and program hangs
When I right click the area at the top of the screen to customize the toolbar, the Customize window appears. When I click in the window I immediately get error message 'Customize Toolbar (Not Responding)' and the program hangs and I need to shut down Firefox.
Chosen solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check for problems caused by a corrupted localstore.rdf file.
Read this answer in context 👍 0All Replies (2)
Hello,
Sometimes toolbars are missing because they are hidden, you just need to bring them back up. Visit this article to learn how to bring them back: Customize Firefox controls, buttons and toolbars. You can learn tips and tricks at the same time.
Did this fix your problems? Report back to us!
Thank you.
Chosen Solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also check for problems caused by a corrupted localstore.rdf file.