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install fail

2 replies
2 have this problem
4 views
Last reply by cor-el

11 years ago

27/8/13 1:06 AM

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

update failed. now the download keeps saying it was interrupted. I would love to get Firefox back on my computer. Please help me.

All Replies (2)

27/8/13 6:35 AM

Try the full installer.

https://www.mozilla.org/en-US/firefox/all/

Moderator
Top 10 Contributor

27/8/13 8:50 AM

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete the active-update.xml file.

http://kb.mozillazine.org/Updates_reported_when_running_newest_version
http://kb.mozillazine.org/Software_Update (Software Update not working properly)

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)