Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just since loading Firefox 8.0.1, when I log in to wfadvisors.wellsfargo.com the page tabs across the top also appear as text choices down the left of the page overprinting what should be there - no trouble so far with other sites

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cwrobson

more options

'I can navigate to pages from the tabs at the top of the page or the text choices at the left, but I cannot access buttons to the right of the text choices. Also the original info that was at the left of the page is still visible along with the text choices. This seems to be happening only with the Wells Fargo online brokerage pages (wfadvisors.wellsfargo.com); the Wells Fargo online banking pages (online.wellsfargo.com) appear the same as they were with the previous Firefox version.

''''''I can navigate to pages from the tabs at the top of the page or the text choices at the left, but I cannot access buttons to the right of the text choices. Also the original info that was at the left of the page is still visible along with the text choices. This seems to be happening only with the Wells Fargo online brokerage pages (wfadvisors.wellsfargo.com); the Wells Fargo online banking pages (online.wellsfargo.com) appear the same as they were with the previous Firefox version.

Modified by cwrobson

Chosen solution

Updated Java from Version 6 update 26 to update 29 - fixed the problem - I think update 29 just came out, maybe to fix this problem - thanks everyone for your help - Rob

Read this answer in context 👍 0

All Replies (3)

more options

Try clearing your browser cache.

Firefox > History > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

more options

Reset the page zoom on pages that cause problems.


If you have increased the minimum font size then try the default setting "none" as a high value can cause such issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
more options

Chosen Solution

Updated Java from Version 6 update 26 to update 29 - fixed the problem - I think update 29 just came out, maybe to fix this problem - thanks everyone for your help - Rob