We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After the most recent update, the File, New Tab command does not work; nor does clicking on the plus sign for a new tab. Help?

  • 5 replies
  • 28 have this problem
  • 10 views
  • Last reply by casmithlaw

ekpowers
ekpowers
more options

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

Chosen solution

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

Read this answer in context 👍 4

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

ekpowers
ekpowers Question owner
more options

That was it--fixed. Thanks so much!

thdenison
thdenison
more options

I fixed this problem by uninstalling the Ask Toolbar. Go to Windows Control Panel and uninstall program.

ksmoore
ksmoore
more options

I do not have ask.com tool bar installed in the add on>extensions. I also checked. my control panel. Any other suggestions?

thanks

casmithlaw
casmithlaw
more options

I found the Ask.com program listed as a Foxit toolbar. I deleted it and my tabbing function came back immediately. In the Windows uninstaller, look for Ask.com in the publisher column rather than in the program name column.