Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I unblock a file being downloaded?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

When I try to download files such as skype from the internet when I click save file as instructed, it blocks the download, if it does download it I can't click it in my documents to open and run the file. How do I unblock these downloads and allow them.

This happened

Just once or twice

== I tried downloading skype.

When I try to download files such as skype from the internet when I click save file as instructed, it blocks the download, if it does download it I can't click it in my documents to open and run the file. How do I unblock these downloads and allow them. == This happened == Just once or twice == I tried downloading skype.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox. You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing. .......... See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)