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Thunderbird is slow, "not responding" (win7)

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by Wayne Mery

galenalldrin
galenalldrin
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Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed?

Thanks

Lately when I go to delete emails, I do 4 or 5 then I get a blue spinning wheel and it sits. It will go away after awhile. But it did not use to do that. It is annoying and takes time. What changed? Thanks

Modified by Wayne Mery

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Do you have an antivirus program? My guess it is so slow scanning that things are backing up and perhaps even dying while they wait.

Helpful?

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Helpful?

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