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Get Messages very slow on TBird 115

  • 6 replies
  • 2 have this problem
  • 29 views
  • Last reply by Wayne Mery

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On latest version 115.3.1 (64 bit) when I click on GET MESSAGES nothing seems to happen for several minutes than after repeated clicks on same suddenly line at bottom shows downloading some number of messages. Is this something I am doing to slow what used to be very speedy process to download messages from Comcast server to my PC?

When I opened Tbird app today, my messages show in various folders but only a list of messages, not a screen to view contents of message being examined. I did not do anything I am aware of to change this and haven't been able to locate setting to turn on the message content view again. Also on list of messages, they are shown but with a much wider spacing (double space?) with lot of wasted blank space. How to correct this?

On latest version 115.3.1 (64 bit) when I click on GET MESSAGES nothing seems to happen for several minutes than after repeated clicks on same suddenly line at bottom shows downloading some number of messages. Is this something I am doing to slow what used to be very speedy process to download messages from Comcast server to my PC? When I opened Tbird app today, my messages show in various folders but only a list of messages, not a screen to view contents of message being examined. I did not do anything I am aware of to change this and haven't been able to locate setting to turn on the message content view again. Also on list of messages, they are shown but with a much wider spacing (double space?) with lot of wasted blank space. How to correct this?
Attached screenshots

All Replies (6)

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I found some answers after reviewing the email received from Mozilla about change to TBird 115.

In order to see the Message Pane, go to app menu (3 bars)<View>Layout>Message Pane (F8). That got the view of message contents when looking at a message as before.

For the extra spacing between lines, go to app menu (3 bars) and click on one of the 3 options shown by Density. Compact (first option) condenses view as in previous version.

Still do not have a clue as to why messages are downloading so much slower.

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I found today that in version 115 sending emails works but as with Get Messages it works V---E---R---Y slowly. A simple little message just required about 38 seconds to finish sending. Have we brought back the Pony Express?

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joe_the_mole said

On latest version 115.3.1 (64 bit) when I click on GET MESSAGES nothing seems to happen for several minutes than after repeated clicks on same suddenly line at bottom shows downloading some number of messages. Is this something I am doing to slow what used to be very speedy process to download messages from Comcast server to my PC?

Are you still seeing slowness? What OS are you running?

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Thanks for reply. Yes, I still see this unusual slowness downloading messages. Most of the time it seems to work fine but at least a couple of days each week it will suddenly take a lengthy pause before downloading (40 seconds or so). I have tried pressing the Get Messages button multiple times with no apparent effect until after the lengthy pause when several messages suddenly pop up on screen warning that I need to wait for previous download request to finish before requesting another.

I am running MS Windows 11 Home,

     Version 10.0.22631 Build 22631 
     on a desktop Dell XPS 8950 with Processor 12th Gen Intel(R) Core(TM) i7-12700, 2100 Mhz, 12 Core(s), 20 Logical Processor(s)
     with 32GB Ram and 1TB SSD.

I sometimes wonder if the internet provider, Comcast, could be causing the problem but only have noticed the pronounced slowness with TBird. Joe

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How many accounts? Gmail accounts?

Does it happen less in Windows safe mode? https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

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If you are still experiencing slowness, please post a new topic.