Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how can I stop mp4 files downloaded by firefox from opening when finished?

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by zeroknight

eight-yard
eight-yard
more options

This is a recent problem. This did not happen several months ago. I read that this is a preference but cannot find it anywhere. I use video download helper. Cannot find a preference there either. Thank you for helping.

This is a recent problem. This did not happen several months ago. I read that this is a preference but cannot find it anywhere. I use video download helper. Cannot find a preference there either. Thank you for helping.

All Replies (1)

zeroknight
zeroknight
more options

In Video DownloadHelper settings, is "Download processor" set to "Browser" or "Companion application"?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.