Google Drive thinks ff ver 103 is outdated
Hello !
I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1
hash is a single decimal digit above.
On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/
This website says my ff version is 45. I wonder where did they get this number from .... !
So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).
Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.
Same behaviour seen in ff safe mode when all extensions are disabled.
What do I do to access the Google Drive page?
Thank you.
-Gamma
Edit : typoes
Modified by GammaP
Chosen solution
The System Details show a Firefox 45.0 user agent:
- User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
See:
- https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox
- https://support.mozilla.org/en-US/kb/Finding+your+Firefox+version
All Replies (4)
At home or work? Personal or work computer? VPN? The site works for me. see screenshot
jonzn4SUSE said
At home or work? Personal or work computer? VPN? The site works for me. see screenshot
Hi, Thanks for your inputs. I am at home ( in UK ) on personal account. I have a VPN on my router. Its exit node is in London. Google Drive worked for me till ff ver 101. But after that the website says it's ff 45 !
I guess I set up some privacy or security flag unknowingly .... ?
Thank you.
-Gamma
Chosen Solution
The System Details show a Firefox 45.0 user agent:
- User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
See:
cor-el said
The System Details show a Firefox 45.0 user agent:See:
- User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
Hi cor-el,
Thank you for pointing out the solution. I followed the steps in first link above and found that the default useragent set to ff 45. I wonder who did that! Shouldn't Mozilla Maintenance Services take care of it?
Anyways, I just deleted the row and restarted the ff. 'Custom UserAgent String' extension somehow forced Google Drive to misread current ff version ( 103 ). So I disabled that extension and GD is back. Yay.
Thank you for your precise solution. :-)
-Gamma
Edit : Typo
Modified by GammaP