Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Screen has gone black.

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by karen35

more options

As of yesterday my screen has gone black. Not on all sites, my homepage is a UK news site and that`s OK but my email is all black, when I try to search for a new sight the google page is black. Some sites come up black and some white. Sometimes the site background is white but the drop-down box is black. I have tried disabling all add-ons it makes no difference. I have tried un-checking these boxes: "Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. Use hardware acceleration when available" I am demented and have tried fiddling about for a whole afternoon to try to sort this. I have had Firefox for years and have never had this problem. My version is 95.0 (64 bit)

As of yesterday my screen has gone black. Not on all sites, my homepage is a UK news site and that`s OK but my email is all black, when I try to search for a new sight the google page is black. Some sites come up black and some white. Sometimes the site background is white but the drop-down box is black. I have tried disabling all add-ons it makes no difference. I have tried un-checking these boxes: "Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. Use hardware acceleration when available" I am demented and have tried fiddling about for a whole afternoon to try to sort this. I have had Firefox for years and have never had this problem. My version is 95.0 (64 bit)

All Replies (5)

more options

Actually my work email (NHS) background is black but my Yahoo email background is white.

more options

Enter about:config in the address bar and set layout.css.prefers-color-scheme.content-override to 1.

more options

You are going to have to be specific with an older lady who knows no tech. Which address bar do I type this in please.

more options
more options

This has happened to my Firefox as of the last update too. I tried to follow the suggestions above but my screen is different from the one shown. Mozilla needs to figure out what has been broken since it is an obvious bug for many of us. I am NOT happy with the black screen. I have vision problems and want the white screen back!