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Firefox stopped opening PDFs in Acrobat

  • 1 reply
  • 1 has this problem
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  • Last reply by Paul

rlauriston
rlauriston
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Everything was working fine, PDFs would download and open in Acrobat. Starting last week, PDFs appear to download but don't open, and I can't find them in the file system.

I didn't change any setttings so I presume something changed in a Firefox or Acrobat update.

Moto Z2 Android 8.0.0 Firefox 82.1.1 Adobe Acrobat 20.9.0.15841

Everything was working fine, PDFs would download and open in Acrobat. Starting last week, PDFs appear to download but don't open, and I can't find them in the file system. I didn't change any setttings so I presume something changed in a Firefox or Acrobat update. Moto Z2 Android 8.0.0 Firefox 82.1.1 Adobe Acrobat 20.9.0.15841

All Replies (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

Thank you for your feedback. We are aware of this issue and there should be a fix released to address it in a couple of weeks time.