Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Huff post and Johns Hopkins open but do not go to next page

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

cosmokees
cosmokees
more options

Is there some way to have Johns Hopkins Covid-19 page and Huffington post page to be clicked on for sub page and not just get a blank screen. All my other web pages work fine. I can bring up those pages and click for more detail on Safari

Thanks

Stan

Is there some way to have Johns Hopkins Covid-19 page and Huffington post page to be clicked on for sub page and not just get a blank screen. All my other web pages work fine. I can bring up those pages and click for more detail on Safari Thanks Stan

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window