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Problems with several web pages to save files or attach files

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Stephan
Stephan
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In the past I could open a bug report, but somehow I am redirected to help :-) Anyway.

Since the upgrade to version 77.01 I cannot attach files anymore to mails in outlook (business mail). When clicking on "search my computer", nothing happens.

And on some web pages, when trying to download, nothing happens (example: pcloud.com). Have not tried upload yet on pcloud.

I run Firefox on Ubuntu 18.04, installation is via snap, if this makes a difference to the normal installation (some directories are not accessible from the snap, default access: directory of container, but can be tweaked).

Not clear if this is a Firefox problem or some incompatibility with scripts.

In the past I could open a bug report, but somehow I am redirected to help :-) Anyway. Since the upgrade to version 77.01 I cannot attach files anymore to mails in outlook (business mail). When clicking on "search my computer", nothing happens. And on some web pages, when trying to download, nothing happens (example: pcloud.com). Have not tried upload yet on pcloud. I run Firefox on Ubuntu 18.04, installation is via snap, if this makes a difference to the normal installation (some directories are not accessible from the snap, default access: directory of container, but can be tweaked). Not clear if this is a Firefox problem or some incompatibility with scripts.

Chosen solution

Are you talking about Bugzilla?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (4)

FredMcD
FredMcD
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Chosen Solution

Are you talking about Bugzilla?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

FredMcD
FredMcD
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stfms said
And on some web pages, when trying to download . . .

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Stephan
Stephan Question owner
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Cache clears after I quit Firefox. I deleted what I found in the "current" folder. Works now without problems. But your tips helped, thank you very much.

FredMcD
FredMcD
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Glad to help. Safe Surfing.