We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a keyboard/"save image" interface issue.

  • 4 replies
  • 2 have this problem
  • 12 views
  • Last reply by lycophidion

more options

When I attempt to save an image or other file in firefox, the text I type into the "filename" field does not appear. Rather, a random string of characters of the correct length appears. For example, in the capture attached below, I entered the string "desert" and the string "umjwar" appeared in the field.

When I attempt to save an image or other file in firefox, the text I type into the "filename" field does not appear. Rather, a random string of characters of the correct length appears. For example, in the capture attached below, I entered the string "desert" and the string "umjwar" appeared in the field.
Attached screenshots

All Replies (4)

more options

What security software do you have?

Do you possibly have security software with anti-keylogging features?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

It's possible. I'm using Sophos, as well as Defender. But, why would this only occur with firefox and only with file saves? And how would I check to see if this is the case?

Modified by lycophidion

more options

Hello lycophidion,

Do you by any chance have a download related extension installed ?

If so : would you disable it and see if that will make a difference ?

more options

I do now, but not at the time the problem began.