Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to delete duplicate accounts in Thunderbird 60.6.0 on Win 10 - 1809

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Matt

rabbithutch
rabbithutch
more options

I was having problems downloading email from my ISP's email server because I had inadvertently set all my accounts up as POP3 protocol. This was after having to recover my Win 10 system and its apps. I finally found out that setting the accounts to IMAP protocol would solve the problem. (It seems that iOS devices that access the mail using IMAP were confusing settings at the email server.)

I went through and made the changes to each of the accounts setting the IMAP option. In doing so, I created duplicates for some of the 5 accounts I use but not all of them. I found an answer here that said to use Thunderbird Tools>Options>Account_Settings, select the account to be removed then to use Account Actions to remove them. When I try this, at the point of selecting the account to be removed, I get a message saying, "An account with this name already exists. Please enter a different account name." This message prevents me selecting the account to be removed.

Can anyone tell me how to get around this and to remove the duplicated accounts?

I was having problems downloading email from my ISP's email server because I had inadvertently set all my accounts up as POP3 protocol. This was after having to recover my Win 10 system and its apps. I finally found out that setting the accounts to IMAP protocol would solve the problem. (It seems that iOS devices that access the mail using IMAP were confusing settings at the email server.) I went through and made the changes to each of the accounts setting the IMAP option. In doing so, I created duplicates for some of the 5 accounts I use but not all of them. I found an answer here that said to use Thunderbird Tools>Options>Account_Settings, select the account to be removed then to use Account Actions to remove them. When I try this, at the point of selecting the account to be removed, I get a message saying, "An account with this name already exists. Please enter a different account name." This message prevents me selecting the account to be removed. Can anyone tell me how to get around this and to remove the duplicated accounts?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Change the name of the account that has the cursor blinking in it.n it. Try adding a 1.

BTW you can not change an account from pop to IMAP or the other way. You cn add it again, but you can not change it.

rabbithutch
rabbithutch Question owner
more options

Thanks, Matt!!

I must have misread the page I found that told me to change them.

I am going to follow your instructions. After I've got things back the way I want them, will I be able to move all the mail in the wrong places to the new accounts?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools/

Install that add-on and export any mail you want to save to mbox files (One file per folder is the result.)

Once you are done, import the mail to local folders and then work it out from there.