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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

1txraider
1txraider
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tired of foxfire crashing and won't let the Adobe flash player work!!!!!!!!!!!

tired of foxfire crashing and won't let the Adobe flash player work!!!!!!!!!!!

All Replies (2)

FredMcD
FredMcD
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What do you mean; won't let the Adobe flash player work ?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The user agent shows you run Firefox in compatibility mode (Windows 95).

  • User Agent: Mozilla/5.0 (Windows NT 4.0; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.