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When I press shift key and another one in password fields, the field clears any typed charachters in the field.

  • 2 replies
  • 6 have this problem
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  • Last reply by olcstudent

olcstudent
olcstudent
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Firefox version: 55.0.2 (64-bit) OS: Ubuntu (17.04)

Firefox version: 55.0.2 (64-bit) OS: Ubuntu (17.04)

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
olcstudent
olcstudent Question owner
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Thank you. The problem solved.