We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i lose some emails, but mail file still have information, i can see because size of file

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Toad-Hall

rlfigueiredo
rlfigueiredo
more options

I try to move some email from one email account to other, but after a few minutes in 520 emails just 15 pass and old email account lose all emails.

If you go to local email folder i can see file inbox and inbox.msf, the inbox file have around 700MB so it have more then 130 emails, but i can't recover them.

Now i can have 130 emails, because they are on email server.

I try to move some email from one email account to other, but after a few minutes in 520 emails just 15 pass and old email account lose all emails. If you go to local email folder i can see file inbox and inbox.msf, the inbox file have around 700MB so it have more then 130 emails, but i can't recover them. Now i can have 130 emails, because they are on email server.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

See if reindexing fixes the issue: In Thunderbird right click on problem folder in left Folder Pane and select 'Properties' click on 'Repair folder' button click on ok

select another folder and then reselect the problem folder. did emails reappear ?

Modified by Toad-Hall