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I can't find my my collected address or memo address books. How do I find them?

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  • 3 have this problem
  • 6 views
  • Last reply by Toad-Hall

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When I would click on address book I used to get my three options, Address Book, Memo Address Book or Collected Address Book. Now I only get Address Book and I can't find my Memo Address Book or Collected. How do I find them?

When I would click on address book I used to get my three options, Address Book, Memo Address Book or Collected Address Book. Now I only get Address Book and I can't find my Memo Address Book or Collected. How do I find them?

Chosen solution

The latest versions have an 'All Address Books' listed at the top. 'All Address Books' is not a real address book but a type of search result.

There should be a small triangle to the left of 'All Address Books', click on this to see a list of real address books. Default: 'Personal Address Book' and 'Collected Addresses' Plus any additional address books you have created or imported.

Please post an image showing what you see when you expand the 'All Address Books' option.

An example image is shown below.

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Chosen Solution

The latest versions have an 'All Address Books' listed at the top. 'All Address Books' is not a real address book but a type of search result.

There should be a small triangle to the left of 'All Address Books', click on this to see a list of real address books. Default: 'Personal Address Book' and 'Collected Addresses' Plus any additional address books you have created or imported.

Please post an image showing what you see when you expand the 'All Address Books' option.

An example image is shown below.