Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My display of inbox and folders has disappeared,

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Gnospen

more options

The only way I can get my inbox to load is to click on "get messages," wait for the little popup box that appears whenever new messages arrive, and click on a message in the popup box. If the box closes before I do that,I can't see my inbox. Nothing on the menu under "view" fixes this. Any thoughts?

The only way I can get my inbox to load is to click on "get messages," wait for the little popup box that appears whenever new messages arrive, and click on a message in the popup box. If the box closes before I do that,I can't see my inbox. Nothing on the menu under "view" fixes this. Any thoughts?

All Replies (1)

more options

Mark View / layout / folder pane

If that doesn't help. Go to help / troubleshooting information and open your profile Folder (Show folder- button) CLOSE THUNDERBIRD Rename (or delete) xulstore.json Restart T-bird

Modified by Gnospen