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An error occurred while sending mail the mail server responded: 5.1.8 [F18] Sender [email protected] mailbox is unavailable... please verify that your email a

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  • Last reply by fahma

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Yesterday 8/15/15 Thunderbird performed an automatic update when I opened it. Since then we can't send email from my wife's account, [email protected]. I tried sending from other accounts and the system worked OK. I checked the settings as suggested by the error message, and all seems ok.

An error occurred while sending mail. The mail server responded: 5.1.8 [F18] Sender [email protected] mailbox is unavailable.. Please verify that your email address is correct in your account settings and try again

This is the first problem we've experienced since we started using Thunderbird a couple of years ago.

Thanks.

Bill Darbyshire


edited emails from public and spambots.

Yesterday 8/15/15 Thunderbird performed an automatic update when I opened it. Since then we can't send email from my wife's account, [email protected]. I tried sending from other accounts and the system worked OK. I checked the settings as suggested by the error message, and all seems ok. An error occurred while sending mail. The mail server responded: 5.1.8 [F18] Sender [email protected] mailbox is unavailable.. Please verify that your email address is correct in your account settings and try again This is the first problem we've experienced since we started using Thunderbird a couple of years ago. Thanks. Bill Darbyshire edited emails from public and spambots.

Modified by James

Chosen solution

I suggest you contact Hughes as that message is from their mail server advising the account is not available. I have no idea why tht is so, only Hughes would know.

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Chosen Solution

I suggest you contact Hughes as that message is from their mail server advising the account is not available. I have no idea why tht is so, only Hughes would know.

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Thanks, Matt... I appreciate your help! Bill