Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Set up thunderbird in one location and moved to a different location in the same build, can't access mail

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

more options

I lived in one part of my building and set up my email. I moved to another part and got my own internet etc. The only way I can get my mail is to log on to the old modem.

I lived in one part of my building and set up my email. I moved to another part and got my own internet etc. The only way I can get my mail is to log on to the old modem.

All Replies (3)

more options

Same ISP in use in both places?

more options

Yes it is

more options

Sounds like maybe the hub/router is perhaps blocking ports?