We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of my "extra" junk mail folder?

  • 3 replies
  • 2 have this problem
  • 21 views
  • Last reply by Matt

more options

My original junk mail folder works very well but after an update I have also another junk mail folder where Thunderbird puts some emails and marks them [Suspected spam]emailheadline. These emails cannot be marked as non junk email and the folder can't be removed. If i move them to the inbox they keep their "suspected spam" classification. Very annoying.

My original junk mail folder works very well but after an update I have also another junk mail folder where Thunderbird puts some emails and marks them [Suspected spam]emailheadline. These emails cannot be marked as non junk email and the folder can't be removed. If i move them to the inbox they keep their "suspected spam" classification. Very annoying.

All Replies (3)

more options

If you are seeing the word spam attached to the message then Thunderbird is not doing this. Thunderbird uses the word Junk to be different from the antispam and antivirus software processes. Your provider might also do spam filtering especially if you are seeing a new folder with the word spam attached.

more options

Thanks, I'll look into that.

more options

That sounds like spamassassin. they use the subject label [suspected spam] Either your running the program or your mail provider is.