old isp TPG is no longer used now [email protected]
Half way there but when asked to put in password the box has old TPG account not my current bigpond.com. I thought if the auto configuration is so good it would ask for bigpond password.
Chosen solution
If you have a new email address with new ISP, then you need to create a new mail account for that email address.
If you currently have an old unused email address in thunderbird - the one with previous ISP - then do not try to change settings. Instead create a new maill account for new email address with new ISP.
File > New > Exisitng mail account or menu icon > New Message > Exisitng Mail account
Enter name, email address and correct password which you use to access the new email address via webmail using a browser. Select to remember the passsword option. click on 'Continue' button TB would then attempt to configure the settings. Make sure the correct type is selected eg: Pop or IMAP
click on Done when all is correct.
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Chosen Solution
If you have a new email address with new ISP, then you need to create a new mail account for that email address.
If you currently have an old unused email address in thunderbird - the one with previous ISP - then do not try to change settings. Instead create a new maill account for new email address with new ISP.
File > New > Exisitng mail account or menu icon > New Message > Exisitng Mail account
Enter name, email address and correct password which you use to access the new email address via webmail using a browser. Select to remember the passsword option. click on 'Continue' button TB would then attempt to configure the settings. Make sure the correct type is selected eg: Pop or IMAP
click on Done when all is correct.
Because I have got the bigpond.com on the left hand side of screen, but itstill asks for old TPG password.
In main Thunderbird view where folders are shown and emails are listed:
- How many mail accounts are listed in the 'Folder Pane' ?
- Is the old email address TPG mail account listed
In Tools > Account Settings
- How many mail accounts are listed in the left side pane ?
- Is the old email address TPG mail account listed ?