Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

starting suddenly 3 days ago, thunderbird does not want to pick up emails that I can see in gmail

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by christ1

more options

I turned on my computer and opened Thunderbird email in the morning. Rather than the usual bunch of new emails only the few active emails that I had left the night before showed up. I checked later in the day and still no new emails. I went directly into gmail and found lots of new emails. I went back to Thunderbird and requested new emails. None showed up. I closed and then reopened Thunderbird. Still no emails. Later I asked for new emails again and they appeared.

This issue began around the time that some new updated version of Thunderbird occurred. With the new "option" that appeared from Thunderbird each time that I clicked on a new email. Once I selected to received each new email the "option" no longer appeared.

Help? I really hate gmail email protocols and really love Thunderbird email operations - but I have to receive them ... Thanks,

I turned on my computer and opened Thunderbird email in the morning. Rather than the usual bunch of new emails only the few active emails that I had left the night before showed up. I checked later in the day and still no new emails. I went directly into gmail and found lots of new emails. I went back to Thunderbird and requested new emails. None showed up. I closed and then reopened Thunderbird. Still no emails. Later I asked for new emails again and they appeared. This issue began around the time that some new updated version of Thunderbird occurred. With the new "option" that appeared from Thunderbird each time that I clicked on a new email. Once I selected to received each new email the "option" no longer appeared. Help? I really hate gmail email protocols and really love Thunderbird email operations - but I have to receive them ... Thanks,

All Replies (1)

more options

What new "option" appeared?

Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Do you get any error message?