We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I'm downloading a video using dwhelper why does it cost twice the size of the file even when I turn off the displayed video.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I have a download utility to keep an eye on quantities of download. This value corresponds with my ISP as well. i.e. for instance if I want to download a video (say 30 meg), I initate it and turn off the displayed picture and it will be over 60 meg that I download???

I have a download utility to keep an eye on quantities of download. This value corresponds with my ISP as well. i.e. for instance if I want to download a video (say 30 meg), I initate it and turn off the displayed picture and it will be over 60 meg that I download???

All Replies (3)

more options

That is the way dwhelper works. You are actually loading the video, even if you turn off the displayed picture. The only way to stop the loading would be closing the tab, but I don't know if dwhelper would keep downloading

more options

I did turn off the tab.It makes no difference. I'm sure it never used to do this

more options

Some users had reported problem with dwhelper.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a download manager.