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How can I add/change e-mail account password? How can I test the account?

  • 1 reply
  • 2 have this problem
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  • Last reply by christ1

techtool-55
techtool-55
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For several days I have been unable to send or receive messages using Thunderbird. Works OK with another mail client. This problem started right after installing a security update 24.4.0 (20140316131045). I went to Options/Security/Passwords and deleted all the saved passwords. When I try to download messages, however, the system is not asking me to enter a new password. Thunderbird regrettably lacks a "Test" button to test access to the accounts. Any suggestions?

For several days I have been unable to send or receive messages using Thunderbird. Works OK with another mail client. This problem started right after installing a security update 24.4.0 (20140316131045). I went to Options/Security/Passwords and deleted all the saved passwords. When I try to download messages, however, the system is not asking me to enter a new password. Thunderbird regrettably lacks a "Test" button to test access to the accounts. Any suggestions?

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christ1
christ1
  • Top 25 Contributor
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If you're not being prompted for the password Thunderbird is unable to reach the server.

Verify your firewall settings and make sure Thunderbird isn't blocked.

You can easily verify your password using webmail.