We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox using/changing printer preferences in Windows 7 Pro

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

dlamp67
dlamp67
more options

I have a workstation printing to a Kyocera copying machine that is on the network. When she prints from Firefox, it sends the print request to the wrong cassette. I have reset the printer information in about:config. Removed and re-installed the network printer numerous times on the workstation. The workstation is running version 27.0.1. I have 10 different workstations all on the same network running the same version of Firefox and this is the only workstation I have an issue with. Any help would be appreciated.

I have a workstation printing to a Kyocera copying machine that is on the network. When she prints from Firefox, it sends the print request to the wrong cassette. I have reset the printer information in about:config. Removed and re-installed the network printer numerous times on the workstation. The workstation is running version 27.0.1. I have 10 different workstations all on the same network running the same version of Firefox and this is the only workstation I have an issue with. Any help would be appreciated.

Chosen solution

If setting are not being kept, try the pref.js file https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox if they are not saving troubleshooting How to fix preferences that won't save

Read this answer in context 👍 1

All Replies (1)

guigs
guigs
more options

Chosen Solution

If setting are not being kept, try the pref.js file https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox if they are not saving troubleshooting How to fix preferences that won't save